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	<title>The Petersen Report</title>
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	<description>Update on new or emerging workplace issues</description>
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		<title>The Petersen Report</title>
		<link>http://gloriajh.wordpress.com</link>
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		<title>International Conflict Resolution Day</title>
		<link>http://gloriajh.wordpress.com/2009/10/15/international-conflict-resolution-day/</link>
		<comments>http://gloriajh.wordpress.com/2009/10/15/international-conflict-resolution-day/#comments</comments>
		<pubDate>Thu, 15 Oct 2009 15:59:46 +0000</pubDate>
		<dc:creator>Gloria Petersen</dc:creator>
				<category><![CDATA[Behavior]]></category>

		<guid isPermaLink="false">http://gloriajh.wordpress.com/?p=91</guid>
		<description><![CDATA[Today, October 15th, is International Conflict Resolution Day. Begun in 2005 by the Association for Conflict Resolution, organizations around the world are holding events on the third Thursday of October to promote awareness of creative means of resolving conflict and to celebrate significant contributions towards this effort. What can we do to resonate with this [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gloriajh.wordpress.com&blog=449135&post=91&subd=gloriajh&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Gloria Petersen</media:title>
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		<title>Hit the Restart Button: Apologize!</title>
		<link>http://gloriajh.wordpress.com/2009/08/06/hit-the-restart-button-apologize/</link>
		<comments>http://gloriajh.wordpress.com/2009/08/06/hit-the-restart-button-apologize/#comments</comments>
		<pubDate>Fri, 07 Aug 2009 02:57:51 +0000</pubDate>
		<dc:creator>Gloria Petersen</dc:creator>
				<category><![CDATA[Behavior]]></category>

		<guid isPermaLink="false">http://gloriajh.wordpress.com/?p=80</guid>
		<description><![CDATA[To err is human, to forgive divine.
Alexander Pope, An Essay on Criticism
English poet &#38; satirist (1688 &#8211; 1744)
Have you ever apologized to a chair because you bumped into it or apologized for the rain? Sound silly? Well, most of us have done this very thing. You do not apologize for the rain! It is not [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gloriajh.wordpress.com&blog=449135&post=80&subd=gloriajh&ref=&feed=1" />]]></description>
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		<slash:comments>1</slash:comments>
	
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			<media:title type="html">Gloria Petersen</media:title>
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		<title>Handbags and Other Pretentious  (or Annoying) Table Situations</title>
		<link>http://gloriajh.wordpress.com/2009/04/02/handbags-and-other-pretentious-or-annoying-table-situations/</link>
		<comments>http://gloriajh.wordpress.com/2009/04/02/handbags-and-other-pretentious-or-annoying-table-situations/#comments</comments>
		<pubDate>Fri, 03 Apr 2009 02:39:14 +0000</pubDate>
		<dc:creator>Gloria Petersen</dc:creator>
				<category><![CDATA[Business Etiquette]]></category>

		<guid isPermaLink="false">http://gloriajh.wordpress.com/?p=73</guid>
		<description><![CDATA[Have you ever attended a luncheon or dinner event only to find a woman’s oversized handbag &#8211; designer or not &#8211; as your luncheon or dinner partner? To add to the dilemma, you probably noticed last-minute arrivals walk past this chair looking for a seat and assuming that the handbag signified the chair was being [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gloriajh.wordpress.com&blog=449135&post=73&subd=gloriajh&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://gloriajh.wordpress.com/2009/04/02/handbags-and-other-pretentious-or-annoying-table-situations/feed/</wfw:commentRss>
		<slash:comments>7</slash:comments>
	
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			<media:title type="html">Gloria Petersen</media:title>
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		<title>JOIN OUR CAMPAIGN FOR CIVILITY</title>
		<link>http://gloriajh.wordpress.com/2009/02/01/join-our-campaign-for-civility/</link>
		<comments>http://gloriajh.wordpress.com/2009/02/01/join-our-campaign-for-civility/#comments</comments>
		<pubDate>Mon, 02 Feb 2009 02:16:11 +0000</pubDate>
		<dc:creator>Gloria Petersen</dc:creator>
				<category><![CDATA[Behavior]]></category>

		<guid isPermaLink="false">http://gloriajh.wordpress.com/?p=65</guid>
		<description><![CDATA[From Politics and Business to Our Personal Life . . . Civility is certainly not a new issue and it is something that involves both language and behavior. In fact, every generation has had concerns about civility. Perhaps it is more pertinent today because uncivil behavior (or the lack of civility) has been humored and [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gloriajh.wordpress.com&blog=449135&post=65&subd=gloriajh&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://gloriajh.wordpress.com/2009/02/01/join-our-campaign-for-civility/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Gloria Petersen</media:title>
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		<item>
		<title>How to Handle  Awkward Interview Questions Diplomatically</title>
		<link>http://gloriajh.wordpress.com/2008/10/21/how-to-handle-awkward-interview-questions-diplomatically/</link>
		<comments>http://gloriajh.wordpress.com/2008/10/21/how-to-handle-awkward-interview-questions-diplomatically/#comments</comments>
		<pubDate>Wed, 22 Oct 2008 03:51:28 +0000</pubDate>
		<dc:creator>Gloria Petersen</dc:creator>
				<category><![CDATA[Business Etiquette]]></category>

		<guid isPermaLink="false">http://gloriajh.wordpress.com/?p=50</guid>
		<description><![CDATA[It is well known that certain questions (e.g., religion, politics, family, disability) cannot “legally” be asked of a job applicant, which can make the screening process sensitive. There will be times, however, when an interviewer crosses the line, whether intentionally or unknowingly, and tries to trick you into answering these questions. Be open to the [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gloriajh.wordpress.com&blog=449135&post=50&subd=gloriajh&ref=&feed=1" />]]></description>
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		<slash:comments>1</slash:comments>
	
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			<media:title type="html">Gloria Petersen</media:title>
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		<item>
		<title>CELL PHONE TIPS, COURTESIES, AND DILEMMAS</title>
		<link>http://gloriajh.wordpress.com/2008/07/01/cell-phone-tips-courtesies-and-dilemmas/</link>
		<comments>http://gloriajh.wordpress.com/2008/07/01/cell-phone-tips-courtesies-and-dilemmas/#comments</comments>
		<pubDate>Wed, 02 Jul 2008 00:56:26 +0000</pubDate>
		<dc:creator>Gloria Petersen</dc:creator>
				<category><![CDATA[Cell Phone Courtesy]]></category>

		<guid isPermaLink="false">http://gloriajh.wordpress.com/?p=41</guid>
		<description><![CDATA[ 
We conducted a survey on cell phone and Bluetooth usage and asked the following questions: 
 
1.   How is the misuse addressed in your workplace? 
2.   Share a humorous experience or observation. 
3.   How are companies (domestic and international) eliminating the misuse? 
4.   Offer a “courteous user” kudo. 
 
The results of this initial survey are on [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gloriajh.wordpress.com&blog=449135&post=41&subd=gloriajh&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://gloriajh.wordpress.com/2008/07/01/cell-phone-tips-courtesies-and-dilemmas/feed/</wfw:commentRss>
		<slash:comments>8</slash:comments>
	
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			<media:title type="html">Gloria Petersen</media:title>
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		<title>What Guides Your Moral Code?</title>
		<link>http://gloriajh.wordpress.com/2008/05/15/what-guides-your-moral-code/</link>
		<comments>http://gloriajh.wordpress.com/2008/05/15/what-guides-your-moral-code/#comments</comments>
		<pubDate>Fri, 16 May 2008 03:10:31 +0000</pubDate>
		<dc:creator>Gloria Petersen</dc:creator>
				<category><![CDATA[Behavior]]></category>

		<guid isPermaLink="false">http://gloriajh.wordpress.com/?p=40</guid>
		<description><![CDATA[


In a recent issue of the Parade magazine, carried by the Arizona Daily Sun (Section: Personality Parade Q&#38;A), the Q&#38;A addressed this issue: “In Hollywood’s Golden Age, films had morals clauses written into contracts to ensure that stars maintained acceptable standards of behavior. A contract could be terminated if it was learned that a star [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gloriajh.wordpress.com&blog=449135&post=40&subd=gloriajh&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://gloriajh.wordpress.com/2008/05/15/what-guides-your-moral-code/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
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			<media:title type="html">Gloria Petersen</media:title>
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		<item>
		<title>Personal Power</title>
		<link>http://gloriajh.wordpress.com/2007/09/16/personal-power/</link>
		<comments>http://gloriajh.wordpress.com/2007/09/16/personal-power/#comments</comments>
		<pubDate>Sun, 16 Sep 2007 13:27:32 +0000</pubDate>
		<dc:creator>Gloria Petersen</dc:creator>
				<category><![CDATA[Professional Presense]]></category>

		<guid isPermaLink="false">http://gloriajh.wordpress.com/2007/09/16/personal-power/</guid>
		<description><![CDATA[
Do You Project Positive or Negative Power?

Achieving power requires understanding power – what it is, how it works, who has it, and when to use it. Power should enable you to achieve your goals, and not just your own goals but those of others as well. It is the insecure person who uses power to [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gloriajh.wordpress.com&blog=449135&post=37&subd=gloriajh&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://gloriajh.wordpress.com/2007/09/16/personal-power/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
		<media:content url="http://1.gravatar.com/avatar/953478e8b12e76c4e0283b583e206e96?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Gloria Petersen</media:title>
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		<item>
		<title>Business Dress</title>
		<link>http://gloriajh.wordpress.com/2007/04/26/a-discussion-on-new-and-emerging-issues-do-we-need-dress-codes/</link>
		<comments>http://gloriajh.wordpress.com/2007/04/26/a-discussion-on-new-and-emerging-issues-do-we-need-dress-codes/#comments</comments>
		<pubDate>Fri, 27 Apr 2007 03:11:44 +0000</pubDate>
		<dc:creator>Gloria Petersen</dc:creator>
				<category><![CDATA[Business Etiquette]]></category>
		<category><![CDATA[Professional Presense]]></category>

		<guid isPermaLink="false">http://gloriajh.wordpress.com/2007/04/26/a-discussion-on-new-and-emerging-issues-do-we-need-dress-codes/</guid>
		<description><![CDATA[
Do We Need Dress Codes? 
Dressing for work was once a simple blue-collar and white-collar decision.  Dress codes took the guesswork out of dressing by giving us direction.  You always knew what was or was not appropriate.  And you always knew who the decision makers were by their selection and quality of clothing.  This has changed [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gloriajh.wordpress.com&blog=449135&post=10&subd=gloriajh&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://gloriajh.wordpress.com/2007/04/26/a-discussion-on-new-and-emerging-issues-do-we-need-dress-codes/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
	
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			<media:title type="html">bawcior</media:title>
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		<title>Behavior</title>
		<link>http://gloriajh.wordpress.com/2006/12/28/%ef%81%b1why-do-people-behaving-badly-overshadow-people-behaving-honorably/</link>
		<comments>http://gloriajh.wordpress.com/2006/12/28/%ef%81%b1why-do-people-behaving-badly-overshadow-people-behaving-honorably/#comments</comments>
		<pubDate>Thu, 28 Dec 2006 19:33:00 +0000</pubDate>
		<dc:creator>Gloria Petersen</dc:creator>
				<category><![CDATA[Business Etiquette]]></category>

		<guid isPermaLink="false">http://gloriajh.wordpress.com/2006/12/28/%ef%81%b1why-do-people-behaving-badly-overshadow-people-behaving-honorably/</guid>
		<description><![CDATA[
Why Do People Behaving Badly Overshadow People Behaving Honorably?
Role models are people who inspire us, people we look up to with admiration and for direction. They are the pillars of society—people who are raised to prominence by their celebrity status, by their business acumen and philanthropy, by their achievements in social or political circles, by [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=gloriajh.wordpress.com&blog=449135&post=8&subd=gloriajh&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://gloriajh.wordpress.com/2006/12/28/%ef%81%b1why-do-people-behaving-badly-overshadow-people-behaving-honorably/feed/</wfw:commentRss>
		<slash:comments>12</slash:comments>
	
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			<media:title type="html">Gloria Petersen</media:title>
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